Reidworks
Cambridge-based AI consultancy specializing in building agents for data-intensive industries (manufacturing, healthcare, payments, logistics and financial services). We don't sell a packaged product, instead we work alongside your team to understand the current processes, upskill them on best practices, and build bespoke agents on top of your existing systems.
Every growing company hits the same wall: it moves only as fast as its best few people. The knowledge that makes the business successful is trapped in a handful of people and scattered systems, making growth slow and expensive. We get that expertise out, structure it into clean data and context, then build AI agents on top, so better decisions happen more often.
We start by mapping out your business - understanding the bottlenecks, and where your unique differentiation comes in. Then we work with you to identify a hero use-case that is ripe for automation, build the foundation, set an agent live and then calibrate it alongside your team over several weeks or months.
Our team has decades of experience in data engineering, product management, devops and change management, and we're looking forward to solving tough problems for you.
Products and services
Data Agents
Data agents
Data teams spend much of their week on repeat questions, dashboard tweaks, metric checks and urgent one-off requests. A data agent takes on that routine layer, giving the rest of the business a self-service way to get answers and freeing the data team for work like new sources, governance, modelling and product analytics.
How it works
Someone asks a question in plain English, the way they would ask a colleague. The agent reads your warehouse, CRM and product data through read-only roles, joins the results, and works out what actually moved the number. It replies with a headline answer, a chart, and the raw rows behind both, so the answer can be checked rather than taken on trust.
As an illustration, asked which customer segments drove Q3 revenue growth, an agent might scan several million warehouse rows, pull segment definitions from the CRM, compare product cohorts, and report back that three segments account for most of the increase, with the growth coming from expansion in existing accounts more than from new customers.
How we build it
Reliable answers depend on reliable tables, so we start with the data layer. We map the questions and metrics that matter to your existing gold tables, build new ones where they are missing, and tune them for speed and accuracy.
Access is governed from the beginning. Customer-facing agents and sensitive workflows run through backend services that mirror your existing access patterns, with authentication, permissions and guardrails in place before anything reaches production.
Every answer is measured. Evaluation, tracing and logging are built in from the start, so answers can be reviewed, scored and improved over time.
What you get
- Self-service analytics that are fast and reliable enough that people use them.
- Earlier signals from data you already collect.
- More time for your data team to do the work only they can do.
Talk to us
If you have data your team cannot easily query, or a product feature that could use an agent behind it, we would be glad to hear about it. Book a free consultation or read our case studies.